Proactive Services

Proactive services can be thought of as an IT maintenance plan.

We offer a couple of types of IT services that are sure to fit your needs.
One is PROACTIVE SERVICES.  Proactive services can be thought of as an IT maintenance plan.  On the Wire will provide monthly maintenance and monitoring of your IT resources, with the goal of preventing downtime of your business IT environment.

You need to focus on your core business, growing your business and creating happy customers, right?  Then let On the Wire take the headache out of managing your technology.

With a proactive service plan you get more peace of mind.

With a low impact monitoring agent, we are notified within minutes of issues or problems that arise.
Among other things, the agent will report on the following areas:

  • Low hard drive space
  • Hard drive health
  • Anti-virus update status
  • Critical event log entries
  • Hacker attempts
  • And many more

You, as the business owner/manager, can also receive email alerts with a summary of your system status.

Features that can be added to the Proactive Services include Managed Anti-Virus for your workstations and server, and Email Protection to keep your Inbox free of spam and infected messages.